Update 6/13/21: I now have two of these. I started with one to see how well it worked for a few weeks and it is amazing, very quiet, keeps the humidity low in an oversized space and the customer service has been awesome. My apartment is 1,069 sq ft with high ceilings. This unit is rated for around 700 sq ft but has kept my apt close to 49-51% humidity with my AC set at 75F. I have one unit in my main room (kitchen / living room combined) and the second unit in my laundry closet). The laundry closet is up against an outside wall and was very humid (60, 70, 80% and some of the dirty kitchen towels were getting damp and musty). The situation in the laundry closet totally freaked me out due to my severe mold allergies and that closed has no ventilation or cooling. So I have the second unit in there with a circulation fan, a humidity meter and the dehumidifier drains continuously into a 5 gallon paint bucket.Normally I'd have to turn my humidity down to 68-69F to handle the very high humidity we have where I live (Houston has super high humidity in the summer, just had three weeks of rain and 80-90% humidity most of the time). I am deathly allergic to mold and am at high risk for any type of water intrusion. This unit has enabled me to keep the humidity low and increase the AC setpoint to save on my electric bill (the electric bill doubles when I don't use a dehumidifier).Note: the instructions are not great by any means. So I sent this complaint to the company and the customer service person, Lily replied within a day. She asked me to send more info and forwarded that on to her technical team. I also sent a few specific questions, which she answered the following day in an email. So here is a bit more info that is missing from the instructions:Q1: What is the humidity range for the Standard Mode and for the Continuous (CO) operation.A1: The application humidity range of this product is 40%-80% when the machine works under standard mode and CO condition setting, the range is 40%-80%. In standard Mode you use the HUM button to set the humidity level in 5% increments from 40-80%. The CO humidity option is also part of the HUM selections.Q2: How do I know when to use the defrost function, does it operate automatically?A2: The defrost function turns on automatically when the temperature is lower than a certain degree. If the sensor detects that the machine needs to be defrosted, the function would start automatically and the indicator will be on.I am one happy customer in a perfectly temperature controlled home with low humidity!!Initial Review - Roughly mid-late May, 2021This product is very quiet and works really well. I will run this for a while and will probably buy a second unit. It's light and easily movable plus the continuous drainage hose is a big bonus!Update after 10 days of use: ok, so I officially LOVE this unit! My electric bill doubled without this dehumidifier because I had to set the AC much lower (69F) once we got into the humid season here in Houston. I live in a 1069 sq ft apartment with high ceilings (so lots of cubic feet of air) and after using this for 10 days the humidity level dropped to 50-53% on the Raining mode at an AC setpoint of 75F early on and has remained there even with lots of rain outside.It's running like a champ and I'm SO glad I was able to increase the AC setpoint. I will say that the instructions definitely need work particularly how to attach the continuous draining hose to the actual water outlet nozzle inside the water drawer. Make sure to slide the hose onto the outlet nozzle inside the water drawer or the hose won't work at all.I've used another brand of dehumidifier that was rated as the top quiet unit back in 2018. It could not keep up with the humidity because it was undersized for 1069 sq ft and it was much noisier. So, if you want a very quiet dehumidifier that pulls a good amount of water out of the air this is the one to go with.As we move into even more heat and humidity in Houston I will probably purchase a second unit. It's very light, easy to move around, and easy to place on a counter next to a sink or on a table with a 5 gallon bucket underneath for continuous drainage.