The Vellgoo 3200 sq. ft. dehumdifier is a very well designed and constructed product. This is the fourth dehumidifier purchased over the past 35 years. We’ve owned a different brand each time: some better, some worse. One lasted 15 years, one lasted 3 years. I expect this one to last quite a while.We purhcased this Vellgoo model because of its EnergyStar Most Efficient rating, its Consumer Reports expected reliability rating, and other owner reviews found on Amazon indicating its excellent customer service in handling malfunctioning or failing units (which also seem to be rare). We are very pleased with our purchase. Here’s why.The Vellgoo is the quietest dehumdifier we’ve ever owned. It is set up in a 144 sq. ft. storage room within a damp 750 sq. ft. basement, with two large closets. The storage room door generally remains open to allow for dehumidification of the larger basement space. We also occasionally leave the closet doors ajar for the same reason.All dehumdiifers must dispose of the water pulled out of the air. One could simply empty the self-contained bucket, but I don’t consider that a viable option with this particular dehumidifier model. Compared to other dehumdifiers we’ve owned, this bucket is incredibly small to make that a viable option. In my experience, I’d be emptying the bucket several times/day.Instead, we connected the included clear flexible tubing (referred to as a “hose” in description) to an existing condensate pump. (Condensate pumps automatically activate a pump to remove liquid up and out to a higher level drain. Alternatively, that tube can be directed to a floor drain, if you have one. We do not.) The dehumidifier’s design allows one to simply slip the tube through an opening on one side and onto a fitting. It sealed perfectly without leaking and took just a minute to install. Not having to empty the bucket daily (or more frequently) is a tremendous advantage for any dehumidifier. If you are unable to use a floor drain or a condensate pump, I would not recommend this particular model for this reason. Having said that, it is the only limitation I found in this model.During this hot and humid June, the Vellgoo quickly brought the humidity from 65% down to a consistent 45% in both the storage room and the larger basement overall. (I measured relative humdity in different areas with a separate digital humidistat.) It drains flawlessly into our condensate pump without leaks or drips.Occasionally, the dehumidifer goes into a self-defrosting cycle to remove ice buildup; that cycle is visually indicated by a code on the digital display. When defrosting, it exhausts cools air; when dehumidifying, it exhausts warm air. Self-defrosting is a major improvement from other dehumidifiers I’ve owned, which continually try to dehumidify, even though the coils and cooling fins are literally caked with ice. When I’ve noticed ice buildup on other units, I’d shut it off and simply wait a day or two for the ice to melt away. Inefficient to say the least. Continual operation with ice buildup is a likely cause of eventual failure of those units. Whatever dehumidifier you purchase, I highly recommend the “self-defrosting” feature.Overall, I believe that the exhuast heat increases our basement temperature a bit, which is to be expected. It’s such a cool room, however, that a little exhaust heat is actually welcomed in our basement. Your situation may be different, of course.The only negative I’ve encountered after several weeks of use is the digital display; it is quite dim requiring me to stoop a bit to check it closely, but this is a minor inconvenience. I don’t really need to check the display very frequently.As others have noted, it comes with a 1 year warranty. If you register your purchase online with Vellgoo, they add a free additional year to the warranty. That’s a plus, as any sophsiticated appliance may occasionally fail before its time. Should that happen, I’m confident that Vellgoo would make good on it. Overall, I’m extremely pleased with this appliance purchase, and highly recommend this Vellgoo model.